If you are handy, many of our models can be installed yourself. Vault smart locks are designed for Australian doors. We provide detailed guides and support if needed. However, professional installation is recommended if you are not 100% confident. We also provide options for affordable professional installation at an additional cost (location dependant).

Typically, you’ll need a screwdriver, drill, and tape measure. Each lock comes with a detailed installation guide and template.

Yes. Vault smart locks are designed to fit most Australian-standard doors (35–55mm thickness).

We provide a compatibility guide and details. You can also upload a picture of your door for our expert team to assess here. For more information on choosing the right lock click here

In most cases, yes. Vault smart locks are designed to retrofit existing doors with minimal adjustments.

For DIY, installation usually takes 30–45 minutes. Professionals can install them even faster.

No. Core features like PINs and fingerprints work without Wi-Fi. A Wi-Fi bridge or hub enables remote control and smart home integration.

Yes. Many builders and developers choose Vault smart locks for modern, future-ready projects.

Yes. We provide step-by-step manuals and customer support to guide you through installation.

Depending on the model, Vault smart locks support multiple entry methods including fingerprint, PIN code, smartphone app, access card, 3D facial recognition and backup key.

Vault’s 3D facial recognition technology uses advanced depth sensors and infrared mapping to scan and analyse the unique three-dimensional features of your face - such as contours, depth, and heat signatures. This creates a secure digital profile that allows your lock to recognise you instantly, even in low light or from different angles.

No. Vault smart locks use true 3D recognition, not flat image scanning, which means a printed photo, phone screen, or video cannot trick the system. The infrared sensors detect real depth and movement, ensuring the lock only unlocks for a live person with a matching facial profile.

Yes. With the Vault app and a Wi-Fi bridge, you can lock or unlock your door from anywhere in the world.

Absolutely. Generate time-limited PINs or digital keys for visitors, cleaners, contractors, or Airbnb guests.

Depending on the model, you can register up to 100+ fingerprints, PINs, or users.

Yes. with a Vault G5 Gateway, real-time notifications alert you whenever the lock is used, so you always know who’s coming and going.

Yes. Vault Smart Locks work with major smart home systems for voice commands and automation.

Yes. The Vault app keeps a detailed access history, showing who entered and when.

Simply log into your Vault account from another device and revoke access. You can also reset lock credentials instantly.

Yes. Firmware updates are delivered via the app to keep your lock future-proof and secure.

Yes. Vault offers heavy-duty, commercial-grade models designed for high-traffic areas like offices, strata buildings, and retail spaces.